At Rigor Precision Engineers Ltd we take your privacy seriously. This privacy notice explains what information we collect about you and how we use it.
When you visit our website
When you visit our website, we use Google Analytics to log information about your visit, our web server also collects similar information. This information does not include your identity or contact details but it does include your IP address as well as information about your device (for example, what web browser and operating system you are using). We use this information to help us improve our website.
When you use our Contact form
When you use our contact form we will collect any information you provide. We require your name and email address in order to respond to your enquiry. You may also choose to provide us with your full address to allow us to more accurately quote delivery costs on your potential order. If you choose to provide your phone number we may contact you about the enquiry by phone.
Any information collected from the Contact form will be used by Rigor Precision Engineers Ltd for handling your enquiry and any future purchase orders. We may use it to administer your account and to contact you via email and/or telephone as part of the enquiry or order process. We will not provide your information to any other organisations and we will not use it to advertise to you.
When you email us
When you send us an email we will store it for future reference. We may also collect information from the email (for example, your name, address, and contact details).
Any information received by email will be used by Rigor Precision Engineers Ltd for handling your enquiry and any future purchase orders. We may use it to administer your account and to contact you via email and/or telephone as part of the enquiry or order process. We will not provide your email or the information it contains to any other organisations and we will not use it to advertise to you.
When you phone us
We do not record phone calls but we may collect any information you provide.
Any information collected over the phone will be used by Rigor Precision Engineers Ltd for handling your enquiry and any future purchase orders. We may use it to administer your account and to contact you via email and/or telephone as part of the enquiry or order process. We will not provide your information to any other organisations and we will not use it to advertise to you.
Your rights regarding the information we hold
Access to your information
If you would like to receive a copy of the information we hold on you then please email us at info@rigorprecision.com We will require verification of your identity before proceeding. We aim to respond to your request within 30 days.
Updating your information
If you would like us to update or remove information we hold on you then please email us at info@rigorprecision.com. We will require verification of your identity before proceeding. We aim to respond to your request within 30 days.
Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Contact Us If you have any questions relating to our privacy policy or how we use the information you provide us with, please contact us using one of the following methods: Phone: 01638 501667, Email: info@rigorprecision.com Or write to us at;
Rigor Precision Engineers Ltd
Unit 10 Craven Way
Newmarket
Suffolk
CB8 0BW